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US Technical Support Executive
Kinfo It Solution
  Description:   KInfo IT Solutions – Mohali, Chandigarh

Profile: Technical Support Executive

Experience: 0 – 2years

Salary: Upto 30000 PM

Job Description:

Provide client support and technical issues resolution through phone or email.
Providing technical support related to any of the product lines like computers, laptops, Operating System (Windows, iOS, Android), browser, email, chat, anti-virus, firewall, router, printer, scanner, computer hardware, Office applications, Google Apps, QuickBooks.
Troubleshoot and resolve client tech issues related to computers, routers, and printers. Fixation of Virus and Malware Intrusion Etc.
Ensure equipment or software being installed complies with company policies and regulations
Monitor and maintain computer systems and networks
Work proactively to update customers by reporting progress regarding outstanding queries
Endeavor to respond to all customer requests in a timely manner while improving customer experience
Stay abreast of changes taking place in computer technology
Ability to identify and react accurately to the behavior and emotions of customers.
Adaptability and team work – Rapidly establish a good working relationship with clients and other resolver teams
Planning and organizing – must be able to manage multiple open cases at one time
Critical thinking and problem solving - must be able to identify both simple and complex computer problems, analyze them, and solve them
Outstanding verbal and written communication skills in English
Should possess good telephonic and email etiquette's.
Must be Punctual.
Must be comfortable working in Night Shift.
Note: Fresher’s can also apply

Offering:

Salary – Upto 30000 per month

Incentives- Best in Tricity

Working Days – 5

Healthy Work Environment

Walk-In Days: Monday-Friday

Interview Timings: 8AM-1PM

Venue: E-261, 4TH Floor, IT Towers Building, Phase-8B, Industrial Area, Mohali

Interested candidates can send their CV at hratkinfoitsolutionsdotcom or Call at 9877693390

Preferable Time to Call- 9am - 1pm

Job Type: Full-time

Salary: ?12,000.00 to ?30,000.00 /month

Job Location:

Mohali, Punjab
Required language:

English
 
  Key Skills:   and printers. Fixation of Virus and Malware Intrusion Etc., Monitor and maintain computer systems and networks, Endeavor to respond to all customer requests in a timely manner while improving customer experience  
  Year of Experience:   1 to 3 Year(s)  
  Current Industry:   Information Technology  
  Functional Area:   Others
 
  Job Location:   Mohali-DEL Company Plot No.40A Ind.Area Ph-8B Sector-71-160152, Punjab, India
  (It may be near by location.)
 
  Company:   Kinfo It Solution  
  Job Hours:   No Preference  
  Employment Type:   Other
 
  No. of Job Openings:   01  
  fulltimejobs ID:   17930  
  Position ID:    
  Salary Range:   -  
  Date Posted:   15/12/2017  
  Start Date:   -  
         
 
  Candidate Requirements  
  Career Level:   Junior Level  
  Residence status:   -  
  Education:   -  
 
  Contact Information  
  Name:   Ms Ritika  
  E-mail Address:  
 
  Address:   ( Chandigarh ), Chandigarh, India, Chandigarh-Behlana-160003, Chandigarh, India  
  Phone Number:   -   
  Cell Number:   9877693390  
  Fax Number:   -  
 
 
     
 
 
        
 
     
 
 
 
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