vyas reality
2 to 2 Year(s)
Excellent verbal communication skills in Gujarati is a must, command over English and Hindi languages will be an added advantage Knowledge / understanding of online user behavior Excellent telephone etiquette and ability to demonstrate professional grammar and diction is a must Proficient in using MS Office Software mainly Word, Excel, Outlook & PowerPoint with excellent documentation and presentation skills Possess an ability to establish a rapport with customers, identify their concerns and needs and provide effective solutions in a timely manner Good general knowledge as well as market knowledge of Real Estate sector in GujaratJob Responsibilities: Acquire thorough knowledge of various products marketed by the company Open and maintain customer records by updating account information in the backend Maintain close contact with sales representatives to obtain information regarding product performance, service requirements and customer requests Resolve product or service problems by clarifying the customer’s complaint / issues Prepares product or service reports by collecting and analysing customer information Contribute to team effort by accomplishing related results as required Manages the office and administration duties as per the Company policy