Narmada Toyota
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Accurate Caliculation of Appointment CapacityAppropriate Work Mix for Service ShopGiving Appointment as Customer requestReconfirmation of Appointed Customer one day in advanceNo Show follow UPPre writing of AWACS & Creation of Repair order in C-TDMSTracking of Appointment Rate based on Hours & Number of UnitsTracking and Control of No ShowsService Appointment Promotion/Effect monitoring to achieve the set targetTracking of Customer Smooth and Customer Friendly Service Appointment System Customer Relation through Service Reminders To have knowledge of MS office Legible writing and good administrative skills. Good communication skills (listening, questioning). Proven customer relations skills both in person and over telephone. Good time management skills. Proven ability to communicate and determine customers’ needs