Job Details

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CRE - SERVICE

Vadodara-M.I. Estate-390010, Gujarat, India
05/01/2015

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Required Skills

good communication, good customer handling, good team player

Company

Narmada Toyota

Experience

1 to 2 Year(s)

Job Description

Registration of Service & Product Complaint in guidance with Asst Manager-CR
Handle/ Assist customers on basic service & product issues under guidance of Asst Manager-CR
Post Complaint follow up activity with the customer after complaint closure
Contact Customer for Post Service Follow up activity
Post Service Follow Up Report updations / maintenance.

Others:

Analyze Post Service Follow Up call details and provide qualitative information to Head-CR / Asst Manager-CR
Usage of DMS for Complaint management and Post Service Follow Up activities.

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Candidate Requirements

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Walkin Information

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Recruiter Details

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