Job Details

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Reservation Supervisor

Ahmedabad-Paldi-380007, Gujarat, India
01/09/2017

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Required Skills

ensuring guest satisfaction.

Company

h k travels

Experience

2 to 3 Year(s)

Job Description

Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Maintain complete knowledge of: a) All hotel facilities/services, hours of operation. b) All guest room layouts, bed types, décor, appointments, and locations. c) Room availability for any given day. d) Restricted dates, rates and room types. e) All room rates, packages and promotions. f) Specific arrangements between hotel and travel agencies, corporate reservations center. g) Entertainment/special events scheduled in the hotel.
Access all functions of the computer system.

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Candidate Requirements

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Walkin Information

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Recruiter Details

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