Job Details

Ticketing Officer

Ahmedabad-Paldi-380007, Gujarat, India
12/20/2016

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Required Skills

    Supporting The Team In Generating System or Portal Related Requirements And Resolving, Following Up With Travel Agents In Case Of Any Escalated Query., Monitor The Quality Of Customer Service And Adherence To Prescribed TAT.
Company

h k travels

Experience

1 to 2 Year(s)

Job Description

Analysing The Team Strengths and Prioritising Work Amongst The Team Accordingly
Supporting The Team In Generating System or Portal Related Requirements And Resolving
The Query In Coordination With Concerned Departments.
Equipping, Training And Handholding All New Joinees in Team. Coaches/ Mentors The Team
In Right Direction.
Following Up With Travel Agents In Case Of Any Escalated Query.
Communicating The Updates & Information To Team Time To Time.
Monitor The Quality Of Customer Service And Adherence To Prescribed TAT.
Evaluates Issues/Problems, Proposes Solutions And Implements Action Plans, Informing And


Pre-Sales
Travel & Tourism

No Preference
Other
01

Candidate Requirements
Junior Level
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Walkin Information
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Recruiter Details
mr navin
H.K. Travels 1, Shefali Centre, Paldi Cross Road, Paldi, Ahmedabad . 380007, Ahmedabad-Paldi-380007, Gujarat, India
079 26581623