Job Result

With in





Sort By :  ago
     
  • IT Support Division Posted on: 13/01/2017

    Ontos Information Systems Pvt. Ltd (OIS)
    • Vadodara-Sayajiganj, Gujarat

    Communicate with other team leads to ensure timely resolution of escalated incid...

    Supervising the NOC to ensure appropriate and timely actions are taken to resolve incidents and problems Set daily task priorities and assign workload between on-duty team members Manage request queue and ensures that incoming requests for service are assigned to an on-duty team for resolution Ensure escalations to other groups are carried out on time while following the escalation matrix Keep technical document, processes and CMDB updated Communicate with other team leads to ensure timely resolution of escalated incidents Assist Team Leads or Managers during need Train new joiners and assist in developing process documents Communicate with clients and other d...

©2007-2019 FullTimeJobs - A Premium Full Time Jobs, Part Time Jobs Portal. All rights reserved.